Welcome to Dementia Smart Care. These Terms of Use (“Terms”) govern your access to and use of the Dementia Smart Care website, mobile applications, wearable devices, software platforms, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Purpose of the Platform
Dementia Smart Care provides an AI-driven connected care platform designed to support people living with dementia by enabling safety monitoring, care coordination, and clinical insights.
Important: Dementia Smart Care is not a medical device providing medical diagnosis or treatment and does not replace professional medical judgment, emergency services, or direct caregiver supervision.
2. Eligibility & Authorized Use
You may use the Services if:
- You are at least 18 years old, or
- You are a caregiver, legal guardian, or healthcare provider authorized to act on behalf of a patient
You are responsible for ensuring that all information you provide is accurate and up to date.
3. User Roles & Responsibilities
a. Patients
- Use the platform as directed by caregivers or healthcare providers
- Understand that monitoring is supportive, not preventive of all risks
b. Caregivers & Family Members
- Maintain accurate patient information
- Respond appropriately to alerts and notifications
- Do not rely solely on the platform for emergency situations
c. Healthcare Providers
- Use the platform as a clinical support tool
- Apply independent medical judgment
- Comply with all applicable laws and professional standards
4. Account Registration & Security
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized access or suspected security breach
- Dementia Smart Care is not responsible for losses caused by unauthorized account use
5. AI-Driven Features & Limitations
Our Services use artificial intelligence to analyze data and generate insights, alerts, and recommendations.
- AI outputs are informational and supportive only
- AI systems may not detect all risks or events
- Human oversight and judgment are essential
By using the Services, you acknowledge and accept these limitations.
6. Data & Privacy
Your use of the Services is subject to our Privacy Policy, which explains how personal and health data is collected, used, and protected.
By using the Services, you consent to data processing as described in the Privacy Policy.
7. Alerts, Notifications & Emergency Situations
- Alerts are intended to support timely awareness, not guarantee prevention of harm
- Dementia Smart Care does not provide emergency medical or rescue services
- In case of emergency, contact local emergency services immediately
8. Acceptable Use
You agree not to:
- Misuse the Services or interfere with platform operations
- Attempt unauthorized access to systems or data
- Use the Services for unlawful, abusive, or harmful purposes
- Reverse engineer or copy platform software
9. Intellectual Property
All content, software, designs, trademarks, and technology used in the Services are owned by or licensed to Dementia Smart Care.
You may not copy, modify, distribute, or exploit any part of the Services without written permission.
10. Third-Party Services & Devices
The Services may integrate with third-party devices or services.
Dementia Smart Care is not responsible for:
- Availability or accuracy of third-party services
- Failures caused by third-party hardware, networks, or software
11. Service Availability & Changes
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice.
We are not liable for interruptions due to maintenance, updates, or external factors.
12. Disclaimer of Warranties
The Services are provided “as is” and “as available.”
We do not guarantee:
- Continuous or error-free operation
- Detection of all health or safety events
- Accuracy of AI-generated insights in all situations
13. Limitation of Liability
To the maximum extent permitted by law:
- Dementia Smart Care shall not be liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the amount paid by you for the Services during the previous 12 months
14. Indemnification
You agree to indemnify and hold harmless Dementia Smart Care from claims arising from:
- Your misuse of the Services
- Violation of these Terms
- Inaccurate information provided by you
15. Termination
We may suspend or terminate access to the Services if:
- These Terms are violated
- Use poses risk to patients, caregivers, or system security
You may stop using the Services at any time.
16. Governing Law
These Terms are governed by the laws of the United States and the applicable laws of the state in which Dementia Smart Care is incorporated, without regard to conflict-of-law principles.
17. Changes to These Terms
We may update these Terms periodically.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
18. Contact Information
For questions regarding these Terms, please contact:
Dementia Smart Care
📧 Email: hello@airdrobotics.com